FAQ

Frequently Asked Question

PaydatApp

What is PaydatApp?

PaydatApp by Greenhabor Technologies LTD is a Mobile Money Wallet in partnership with Providus Bank License by the CBN for Sending, Receiving and Managing Money. All funds are insured by the NDIC.

What do I need to set up an account on PaydatApp?

To set up your PaydatApp account, you'll need the following; a working smartphone (Android or iOS), a Nigerian phone number, BVN, Internet connection and a Bank account.

Can I change my Paydatapp ID?

For security reasons, you can't.

Sending Money

How do I send money?

You can send money to any bank in Nigeria or to another PaydatApp user with their phone number. Click on 'Send Money' from your homepage and follow the prompts.

How do I increase my limit?

To increase your transaction limit, you must complete your KYC. Go to 'Settings', click on 'Upgrade account' and submit the required details.

Receiving Money

How can I fund my account ?

You will get assigned virtual account numbers to fund by providous Bank. Just send money to that account number from a regular bank app and the funds will be reflected in your wallet.

Is wallet to wallet fast?

Wallet to wallet transfer is the fastest and most reliable way to send and receive money on PaydatApp. It takes less than 3 seconds to pay and get paid.

Bills

What kind of bills can I pay on PocketApp?

PaydatApp by Greenhabor Technologies LTD is a Mobile Money Wallet in partnership with Providus Bank License by the CBN for Sending, Receiving and Managing Money. All funds are insured by the NDIC.

Security

Are my details safe?

PaydatApp is safe and secure, and so are your details. Your data is encrypted and securely stored to PCI-DSS level 1.

Are my funds safe?

PaydatApp by Greenhabor technologies is a Mobile Money Operator in partnership with Providous Bank . All funds are insured by the NDIC.

What is OTP?

This is a one-time password used to complete a few processes on the PaydatApp.

Why can't I withdraw my money without my PIN?

For security and safety, your PIN is required for all transfers. Ensure this is a unique pin to just you and do not share this with anyone.

Download the app

Over 2 million people trust PaydatApp for their daily money moves, download PaydatApp today to get started.

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