Frequently Asked
Question

Paydatapp is a financial technology company, not a bank. All banking services are provided by our licensed banking partner, Providus Bank

To set up an account, you need a valid ID, your BVN, and a working phone number.

No, your phone number is your ID and as such you can not change it

When you log in to your account, click on "Transfer," then select the type of transfer: either to a bank or to a wallet.

We charge NGN55 for every transaction above NGN10,000. There are no charges for wallet-to-wallet transfers.

If you have not verified your BVN, your transfer limit will be NGN50,000.

To increase your limit, you need to verify your BVN, NIN, and provide Proof of Address. Once verified, you can enjoy an unlimited limit. Visit your account settings to complete this process.

To fund your account, simply click on "Fund Account." You will see your virtual account number provided by Providus Bank. You can transfer money from any bank to this account number, and the funds will reflect instantly.

You can deposit any amount into your account as long as you have verified your BVN, NIN, and Proof of Address.

We currently do not charge you for any amount deposited into your account.<

You can pay bills for TV subscriptions, electricity, airtime, data, and many more.

This feature is currently not available, but we are working on it and will launch it soon.

Yes, you can help anyone pay their bills easily and quickly.

You need to have an active account, as well as the recipient's number, which must be registered on the app.

Money requests are free and do not incur any charges.

Yes, you can help anyone pay their bills easily and quickly.

Yes, all your data and information on the app are safe and stored on our cloud database.

Yes, your funds with us are safe and secure, as we are regulated by the CBN, and our partner is licensed by the CBN.

OTP is a one-time password used to confirm your registration on the app.